Terms & Conditions

Brinno USA SMS and RCS Messaging Terms & Conditions

Brinno USA — SMS and RCS Messaging Terms & Conditions

Effective Date: October 15, 2026

These SMS and RCS Messaging Terms and Conditions ("Messaging Terms") supplement the existing Terms of Service of Brinno USA ("Brinno," "we," "us," or "our"), available at https://www.brinnostore.com/pages/terms-of-service.

These Messaging Terms govern participation in Brinno USA's mobile messaging program, including Short Message Service (SMS) and Rich Communication Services (RCS), where supported.

1. Mobile Messaging Program

By voluntarily opting in to Brinno USA's mobile messaging program, you agree to receive recurring automated promotional and personalized marketing text messages from Brinno USA at the mobile phone number you provide.

Messages may include:

  • New product announcements and camera launches
  • Exclusive promotions, discounts, and special offers
  • Seasonal sales and promotional campaigns
  • Product recommendations and accessory offers
  • Shopping cart reminders
  • Product-related news and updates
  • Other marketing communications relating to Brinno USA products and services

Messages may be sent using automated messaging technology through SMS or RCS, depending on your mobile device, carrier, and messaging capabilities.

2. Consent to Receive Messages

By subscribing to Brinno USA's mobile messaging program, you expressly consent to receive recurring automated promotional and personalized marketing messages from Brinno USA at the mobile phone number provided.

Consent is not a condition of purchase.

Customers may subscribe through designated website subscription forms, checkout opt-in options, or other authorized methods.

Providing a mobile phone number for order fulfillment, warranty registration, technical support, or customer service does not automatically enroll you in promotional messaging.

3. Message Frequency

Message frequency varies.

The number of messages you receive may depend on promotional campaigns, product announcements, seasonal offers, and your interactions with Brinno USA.

You may receive recurring marketing messages while subscribed.

4. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving SMS or RCS messages according to your mobile service plan.

Brinno USA is not responsible for charges imposed by your mobile carrier.

5. How to Unsubscribe — STOP

You may opt out of Brinno USA's promotional mobile messaging program at any time by replying STOP to any marketing text message you receive from us.

After submitting your opt-out request, you may receive a final confirmation message.

Once unsubscribed, you will no longer receive promotional messages through the program unless you provide new consent.

Where available, you may also use the unsubscribe or block-sender functionality provided by your messaging application.

Opt-out requests will be honored across Brinno USA's SMS and RCS promotional messaging programs.

6. Customer Support — HELP

For assistance with Brinno USA's mobile messaging program, reply HELP to a text message where supported.

You may also contact our customer support team using the following information:

Brinno USA

Website: https://www.brinnostore.com

Customer Support Phone: 800-407-8147 ext. 1

Customer Support Email: inquiry@brinnostore.com

7. RCS Messaging Features

Where supported, Brinno USA may send Rich Communication Services (RCS) messages using a verified branded sender identity.

RCS messages may include:

  • Brin